Dec 4, PM in response to Ryan Harne In response to Ryan Harne dang man im so mad same thing,ipod does not show up in my computer nor does it say hardware installed on the task bar.. User profile for user: mapo94 mapo Dec 4, PM in response to kickass In response to kickass same thing is happenin to me. Dec 5, AM in response to mapo94 In response to mapo94 The saga continues.
Still receive error when trying to download the update. I have a screenshot of the error pop-up but am not sure of how to attach files to these posts. It says in these exact words An unknown error occurred Please check that the connection to the network is active and try again. Software Update for iPod touch" twice as I've written it. My network connection is most certainly active, too. The download sits in my iTunes download section showing 0. So does this mean only iPod touch users are getting the failure when trying to download the update?
User profile for user: Richongo Richongo. User profile for user: WhoodyWho WhoodyWho. How many posts does it take for Apple to do something? Looking at old forums this happened with the last big update. User profile for user: hacrwj hacrwj. I restored the iPod touch to version 2.?
Attempts to upgrade to 3. Tried on both a PC and a Mac same result. Turned off all firewall and enabled all ports. This has to be a problem on Apple's side. Plan to try each morning hoping they resolve the issue. Dec 5, AM in response to hacrwj In response to hacrwj In the thread on iTunes for Windows they are having the same problem but there was a rumor that it was going to be fixed last night.
Guess not User profile for user: HexValic HexValic. Dec 5, AM in response to Terce In response to Terce So I spoke with iPod touch AppleCare and they have confirmed there is work being done to the server and it should be fixed by tonight.
Verified I am not the bumbling idiot I thought I was. Gonna try the download again when I get home after work tonight. User profile for user: dynarider dynarider This has been going on for over a month and apple has not fixed the problem. What is going on. This just confirms apples customer service. Everything about customer service is just a joke. Can you guys fix this problem or not. How long do we have to wait Apple recommends updating iPhone or iPod touch to use the latest software.
You can also restore the software, which puts iPhone or iPod touch back to its factory condition. Normally if you choose to update, the iPhone or iPod software is updated but your settings and media are not affected.
If your device currently has a software version prior to 2. In this case, iTunes will offer to create a one-time media backup of your device depending on what content is on your device and what content is stored in the iTunes Library you are connected to. If you choose to restore, all data is erased from iPhone or iPod, including songs, videos, contacts, photos, calendar information, and any other data.
All iPhone or iPod settings are restored to their factory condition. Download the firmware for your device 2. Make sure you are using iTunes 8.
Connect your iPhone to your computer.
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